FAQ
Frequently Asked Questions
Welcome to our FAQ section! Here, you'll find answers to the most common questions about our services, support, and features. If you have any other questions or need further assistance, please don't hesitate to contact us. We are here to help!
Our support team is available 24/7 via phone, email, and Whatsapp chat. We are here to assist you with any questions or issues you may have.
We are open From Monday to Friday from 9 AM to 7 PM and on Saturday from 9 AM to 7 PM. You can reach our customer support team by calling (+212)661 29 20 23, emailing us at via our ticketing system, or using our live chat feature on our website. We are also available via WhatsApp 24/7.
To reset your password, go to the login page and click on "Forgot Password." Follow the instructions to reset your password via email.
Yes, you can update your account information by logging into your account and navigating to the "Profile" on the top right corner clcik on your name and modify your account info. You can also do so from the administration section users then type your email address.
If you encounter an issue with the software, please contact our support team immediately by opening a support ticket. Provide as much detail as possible about the issue, and we will assist you in resolving it.
Yes, we offer a 21-day free trial of our software. You can sign up for the trial above.
User guides and documentation are available when you fisrt login on our HelpDesk and under the "Support" section. You can also contact our support team for additional help.
To cancel your subscription, please contact our support team by opening a ticket or call +212 661 29 20 23. We will guide you through the cancellation process..
We welcome your feedback and suggestions. Please email us by opening a ticket or use the contact form available on our website.